SERVICE AND CLOUD PLATFORM USAGE AGREEMENT
PARTIES
This agreement is entered into between UR Work Yazılım ve Ticaret Ltd. Şti., address: Esentepe Mah. Keskin Kalem Sok. Arya Plaza No:17/2, Şişli, Istanbul 34394 ("Service Provider") and the natural or legal person using the Platform ("User" or "Customer").
1. SUBJECT OF THE SERVICE
The Service Provider offers the User shift management, employee management, leave tracking and related modules through the UR Work platform via web and mobile applications on a SaaS (Software as a Service) model. This Agreement regulates the conditions for providing all SaaS services related to the web and mobile-based UR Work platform developed by the Service Provider to the User. The Service operates on a subscription model, is cloud-based, and is provided through the Service Provider's infrastructure. Platform use provides the User with access rights only, not a software license.
Definitions
- •Platform: All web, mobile and API-based services provided by UR Work.
- •User Account: User profiles that provide access to the Platform.
- •Content: All data, documents, and records uploaded by the User to the system.
- •Confidential Information: All confidential and commercial information exchanged between the parties.
- •Support Service: Installation, training, troubleshooting and technical support services.
2. OBLIGATIONS OF THE PARTIES
Service Provider
- •Ensure Platform accessibility
- •Keep technical infrastructure up to date
- •Ensure the security of personal data
- •Provide support and maintenance services
User
The User accepts the following obligations. The User agrees to pay the fees determined according to the selected modules, number of users, number of vehicles and subscription type. Current pricing is specified on the UR Work pricing page or in offer documents.
- •Use the Platform in accordance with applicable legislation
- •Pay subscription fees on time
- •Keep account information confidential
- •Be responsible for the accuracy of data uploaded to the system
- •Not share account access information with third parties
- •Not use the Platform for illegal or harmful purposes
3. PRICING AND PAYMENT TERMS
UR Work service is provided with a subscription model.
Trial Period
UR Work may offer new customers a 14-day free trial. At the end of the trial period, the subscription starts and billing applies.
Invoice Schedule
Invoices may be generated no more than three (3) days before the start of the new billing period.
Payment Period
Payment must be made within 14 days from the invoice date.
Payment Default
From the invoice date:
- •If payment is not made within 14 days, Platform access may be suspended.
- •If payment is not made within 30 days, the Service Provider has the right to terminate the contract.
4. NUMBER OF USERS AND MODULE ADDITIONS
User-based pricing may apply on the Platform. Billing may be based on the highest number of active users recorded in the relevant billing period. The User may purchase additional modules while the subscription continues. In annual subscriptions, new modules apply for the remaining term of the current agreement.
5. DATA PROCESSING
Processing of personal data is subject to KVKK (Turkish Data Protection Law) and the relevant privacy notice provisions.
- •The User is responsible for the accuracy of data uploaded to the system.
- •The User is responsible for the currency of data uploaded to the system.
- •The User is responsible for the legal compliance of data uploaded to the system.
6. CONFIDENTIALITY AND SECURITY
- •The parties agree not to share each other's confidential information with third parties.
- •The Service Provider provides commercially reasonable security measures for data security.
7. LICENSE AND INTELLECTUAL PROPERTY
All intellectual property rights of the Platform and software belong to the Service Provider.
- •The User may not copy the software.
- •The User may not reproduce the software.
- •The User may not reverse engineer the software.
- •The User may not distribute the software.
8. LIMITATION OF LIABILITY
The total liability of the Service Provider is in any case limited to the service fee collected in the last one month. The Service Provider cannot be held liable for indirect damages, loss of profit or data loss.
9. SUPPORT AND MAINTENANCE SERVICES
New feature development, integration or custom development requests are outside the scope of support.
- •Technical support is provided within the subscription.
- •Troubleshooting services are provided within the subscription.
- •Updates are provided within the subscription.
10. TERM OF THE AGREEMENT
This Agreement enters into force on the date the User creates a subscription on the platform and remains valid for the duration of the subscription. The subscription may be automatically renewed unless cancelled.
11. ELECTRONIC ACCEPTANCE
The User is deemed to have accepted this agreement electronically by checking the relevant checkboxes when creating a subscription on the platform. This acceptance has the same legal effect as a written signature.
12. GOVERNING LAW
This agreement is subject to the laws of the Republic of Turkey. Istanbul Courts and Enforcement Offices are authorized for disputes.
Last Updated: March 11, 2026